Shipping Policy

At raw-ness.com, we offer two shipping options at checkout: Express Shipping and Standard Shipping.

Express Shipping:

Express shipping time is about 3~5 business days.
Please note that we are unable to control shipping speed as it depends on the handling time of the destination country.
Shipping rates for Express Shipping will be calculated based on the weight and destination of the order.

Standard Shipping:

Standard shipping time is about 5~10 business days.
Shipping rates for Standard Shipping will be calculated based on the weight and destination of the order.
Please note that processing time for all orders is typically 1-2 business days. Orders placed on weekends or holidays may experience a delay in processing time.

Once your order has been shipped, you will receive a confirmation email with your tracking information. Please note that tracking information may not be immediately available for Standard Shipping.

We are not responsible for any delays or damages caused by the shipping carrier or customs clearance processes in the destination country. Additionally, we are not responsible for any additional customs fees or taxes incurred in the destination country.

If you have any questions or concerns about shipping, please do not hesitate to contact our customer service team. We strive to provide the best possible customer service and will work to resolve any issues as quickly as possible.