7-Day Return and Exchange Policy: We want you to be completely satisfied with your purchase. Due to hygiene and personal use, jewelry items can only be accepted for quality issues. If you experience any quality issues, you can return or exchange the item within 7 days from the date of receipt.
Quality Inspection and Damaged Items: We take pride in ensuring that our products are of the highest quality. Before shipment, all items undergo strict quality inspection. If you receive a damaged item or experience an issue with shipping, please inspect the product upon delivery and contact our customer service team immediately for assistance.
Return Requirements: To qualify for a return or exchange, the item must be returned in its original condition, including packaging and tags. If the order came with a gift or exchange product, these items must also be returned in their original condition. We guarantee that your return will not affect secondary sales, but please note that customized products cannot be returned or exchanged after payment.
Our goal is to provide you with the best possible customer service. If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. We are always here to help."
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